For years, the sector has accepted complexity as a given. Processes have become fragmented, communication takes place via separate emails and spreadsheets, and important decisions are often only made afterwards. The result is delay, frustration, high costs and a lack of transparency. This status quo places a hidden burden on organizations: innovation is inhibited, talent is overloaded and friction between parties grows.
At DCSolutions, we believe that things can be done differently. We help organizations turn this hidden load into a strategic advantage. By streamlining processes, improving cooperation and using technology smartly, we create a claims process that runs smoothly, gives customers confidence and offers space for growth and innovation.
We see a future where all parties in the chain — from insurers to experts and customers — work together from one source of truth. With real-time insight, smart automation and full compliance, the claims process becomes easier, faster and more human.
Our vision is a sector where technology supports work, does not frustrate, and where transparency and trust are key. This is how we, together with our customers, are building the new standard in personal injury claims.
In 2019, three individuals joined forces based on one conviction: personal injury claims must be faster, more transparent and more people-oriented. They brought their expertise together from different worlds. Born and raised in liability and insurance law, Nicolien Verhoeks knew all aspects of the claims practice and brought in the legal and human aspects. Nick Elshof and Dirk Kon, who studied together and later earned their stripes in technology and financial services, added their vision: scalable technology, operational, commercial strength and experience in building and scaling customer-focused organizations.
From that mix and through several pivots, DCSolutions grew into the insurtech it is today. Our cloud platform lays a smart layer on top of any claim or policy administration system. From legacy to composable software: we bring real-time collaboration, transparency and control.
This is how we turn data chaos into AI- and data-driven success and prepare non-life insurers for the future with fast time-to-market, customization and standard solutions that feel like ownership within their organization.